Many leaders in many organisations are rightly heavily focussed right now on creating value.
Unfortunately, much of their effort is directed to the, usually futile, attempted creation of a ‘killer’ new product or product line.
Often, there is far greater value to be harvested from re-engineering existing processes. Not just ‘tweeking’ sytems but looking for opportunities to make real paradignm shifts in the way business is done.
One good example of this is the US car insurance company which decided, after crunching the numbers, to do away with checking claims. It just pays them – and fast.
How’s that for a paradigm shift!
What opportunities does your organisation present?
